This guide will assist you in transferring a subscription from one owner to another.
To transfer a subscription from one user to another, go to SUBSCRIPTIONS.
In the SUBSCRIPTIONS page, determine which subscription you would like to transfer and click on Manage.
After that, click on Transfer Subscription.
In the next step, Transfer Subscription option will be prompted, key in User email which is the new subscriber email. Read the notes provided, current subscription must have no outstanding payment, a confirmation email will be sent to the new subscriber and once confirmed the old email no longer have access to this subscription.
Key in the email and click on Transfer Subscription.
Key the subscription ID in the box as mentioned and click on Confirm Transfer.
Then a message will be prompted mentioning that the request has been sent to the new subscriber for confirmation.
The new subscriber needs to click on Confirm Transfer or link provided in the email.
To finalize the transfer for the subscription, you would have to approve the transfer as well. Click on Approve to proceed with the transfer of your subscription.
END OF GUIDE