Document Inquiry allows users to check the submission summary and submitted documents for e-Invoice. 

 

To access, click on Malaysia e-Invoice > Document Inquiry.





There are two tabs available:

 

1) Submission Summary 

2) Submitted Documents



1) Submission Summary 


Click Submission Summary tab. Select the From Date and To Date you wish to generate and click Inquiry.





A summary will be generated showing the number of documents by status (Valid, Invalid, In Progress, Cancelled, Consolidated, To Be Consolidated) and by Document Type (Invoice, Credit Note, Self-Billed Document, Consolidated e-Invoice).




Status Definitions

Valid: Document successfully submitted to LHDN and marked as Valid.

Invalid: Document submitted to LHDN but failed with an error.

In Progress: Document status is Submitted, Pending or Not Yet Submit - usually occurs when the TIN ownership has not been validated. 

Cancelled: Document that was previously submitted and Valid and Voided within 72 hours and marked as Cancelled.

Consolidated: Invoice/Credit Note submitted as Consolidated e-Invoice.

To be Consolidate: 

  • Invoice/Credit Note ticked as Consolidated e-Invoice but not yet created as a Consolidated document, or
  • Invoice/Credit Note not ticked as Consolidated e-Invoice, but the customer does not have a TIN number.


Colour Indicators

  Colour  Status  Action
  Red  Invalid
  Check and re-submit
  Blue  In Progress
  Click Refresh or register TIN Ownership
  Blue
  To be Consolidate
  Create Consolidated e-Invoice before the 7th of each month



Submitted Documents


Click Submitted Documents tab. Select From Date and To Date, tick on the selection of Document Type, then click Inquiry.





After the inquiry, the system will generate and display a list of documents based on your filter.





Use Refresh e-Invoice Status to bulk update the status of multiple e-Invoice documents, instead of refreshing each document individually.





Example: If the document is marked as Invalid, after making the necessary amendments, click Refresh e-Invoice Status to update the e-Invoice status and check if it becomes Valid.


This function can also be used when the document status is Pending or Submitted.






By: Rotcana 250805, Lay Swan 250827