This Help Center provides guidance for setting up and using the HRMS, whether you are a payroll user or an employee.
How This Help Center Is Structured
The Help Center is organised into three main sections to help you find information quickly. You can also use the search box to search for keywords and locate relevant articles instantly.
1. Getting Started & Setup
Learn how to register, subscribe, and create a company. The section also includes a typical payroll journey and links to the relevant guides.
2. User Guide by Module
Find step-by-step guides organised by system modules.
- ESS (Employee Self Service) – Guides for employees to manage leave applications, submit claims, view payslips, and organise personal tasks.
- Core – Guidance on maintaining company information, employee records and users.
- Payroll Management – Guidance on payroll configuration, processing, and statutory compliance.
- E-Leave – Guidance on managing leave-related settings and leave transactions.
- E-Attendance – Instructions on attendance record tracking for payroll processing.
- E-Claim – Guides for managing employee expense reimbursement claims.
- Docs – Guides on customising and generating HR documents and reports.
3. Frequently Asked Questions (FAQ)
The FAQ section provides quick answers to common questions and is grouped by user type:
- General Questions
- FAQ for Payroll Users
- FAQ for Employees
If you require additional support or cannot find the information you need, please feel free to contact our support team via the live chat.
Written by: Teah Rui Harn (20251222)
Reviewed by: Tek Ee Lin (20251222)