Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) about the Subscriptions Portal

Can I change the subscription payment frequency when my current existing plan is still ongoing?
No, you may not change the subscription payment frequency whilst your current existing plan is still ongoing, to change your subscription payment frequency...
Fri, 14 Mar, 2025 at 12:18 PM
Can I Purchase the New Plan Within Free Trial Period?
Yes, you may purchase a new plan within the free trial period. Upon purchase, the subscription will then start and be activated. To purchase a new pla...
Mon, 17 Mar, 2025 at 5:53 PM
Can I amend (upgrade or downgrade) the payroll, e-Leave & e-Claim, e-Attendance headcounts?
Yes you may amend number of headcounts in all of the modules anytime, if you are increasing the number then payment will need to be made first in order for ...
Mon, 17 Mar, 2025 at 5:59 PM
How can users make payment for their subscription?
This guide will provide the steps on how can users make payment for their subscription. To make payment for the subscriptions, go to SUBSCRIPTIONS.  ...
Tue, 18 Mar, 2025 at 11:02 AM