Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ) about the Subscriptions Portal
No. Users are not allowed to change the subscription payment frequency while the current subscription plan is still active and ongoing. Payment Frequen...
Mon, 8 Jun, 2026 at 8:09 PM
Yes. Users are allowed to purchase a new plan during the free trial period. Once the purchase is completed, the subscription will be activated immediately. ...
Tue, 9 Jun, 2026 at 7:52 AM
Users can make payments for subscription purchases, renewals, and plan adjustments through the Subscription Portal. Steps to Make Payment for Subscript...
Mon, 8 Jun, 2026 at 8:14 PM
Yes, you may amend the number of headcounts in all of the modules anytime. Increase in headcounts (Upgrade): Payment is required before the changes...
Mon, 8 Jun, 2026 at 8:16 PM
To split invoices, one of the companies must be transferred to a separate subscription. Scenario: Adam subscribes to one HRMS Cloud Subscription (Subscr...
Mon, 8 Jun, 2026 at 8:28 PM
Scenario: A subscription is created under a Free Plan with a validity period 01/05/2026 – 31/05/2026. When it is later renewed or upgraded with purchased ...
Mon, 8 Jun, 2026 at 8:17 PM