Frequently Asked Questions (FAQ)

Frequently Asked Questions

What is EA Assistant at Payroll Closing?
This guide will explain on what is EA Assistant in Payroll Closing. It gives the user the authority to manually modify description, Pension or Annuities. ...
Wed, 26 Mar, 2025 at 4:26 PM
Is the Leave Cutoff Day in the company profile setting related to Leave Cut Off Date field when processing new payroll?
This guide will explain what is the difference between the Leave Cutoff Day in company profile and the Leave Cutoff Day in Payroll process. Leave Cutoff D...
Wed, 26 Mar, 2025 at 4:42 PM
Leave Calculation Method
This guide will explain the leave calculation method. 1) Overview of leave setting For individual employee, as their join date and length of service may d...
Wed, 26 Mar, 2025 at 4:45 PM
How to upload Year-to-Date payroll transaction?
This guide will assist you in uploading the year to date transaction or what is commonly known as the YTD PRTrans. Purpose: If you start using AutoCount Cl...
Wed, 26 Mar, 2025 at 5:15 PM
How to control statutory contributions for different payroll items?
This guide will assist you in controlling / setting up the statutory contributions for different payroll items. To setup / control the statutory contribu...
Wed, 26 Mar, 2025 at 6:15 PM
How to upload employee information using Excel import?
This guide will assist you in uploading employee information using Excel Import feature. To upload the employee information using excel first, you must f...
Wed, 26 Mar, 2025 at 6:50 PM
View Company Holiday in My Calendar
This guide will assist you in viewing company holiday in My Calendar Note: Only employee who has their account linked to an employee profile can view th...
Tue, 3 Jun, 2025 at 12:18 PM