Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

How to Change the Name of Officer in EA Form?
The officer’s name in the EA Form is maintained under the company profile and will reflect in the EA report once updated. Steps to Change the Officer Name...
Mon, 8 Jun, 2026 at 11:06 AM
How to Export and Import a Report From One Company to Another?
This function allows users to transfer report templates between different company databases using an .rpt file. Steps to Export and Import a Report: Step...
Mon, 8 Jun, 2026 at 11:08 AM
How to Generate EA Form for Resigned Employees?
Users can generate EA Forms for resigned employees by updating the employee’s resignation details and enabling instant EA generation in Employee Maintenance...
Mon, 8 Jun, 2026 at 11:09 AM
How to Include Inactive Employee(s) in Report?
By default, the system excludes inactive or resigned employees from report outputs. Users can adjust the report settings to include them. Steps to Include...
Mon, 8 Jun, 2026 at 11:09 AM
Where to Print EA Form and Export CP8D File?
Users can print the EA Form and export the CP8D file from the system. Please ensure Payroll Closing has been completed before proceeding. Steps to Print E...
Mon, 8 Jun, 2026 at 11:10 AM
Is there a Report to Compare the Current Month with the Previous Month Payroll Report?
Yes, the system provides a Payroll Variance Report that allows users to compare the current month’s payroll with the previous month’s payroll. Steps to Co...
Tue, 9 Jun, 2026 at 10:05 AM
How to Preview Payroll Summary Report Grouped by Department / Branch?
Users can group the Payroll Summary Report by Department or Branch to analyse payroll costs and employee earnings based on organisational structure.  Step...
Tue, 9 Jun, 2026 at 10:05 AM
How do I Print my Bank Report From the System?
Users may print bank reports such as Bank Credit Report from the system. Steps to Print Bank Report From the System: Go to Reports. Expand Ma...
Mon, 8 Jun, 2026 at 11:12 AM
How to Copy / Import a Report From Another Company?
Users can copy or import a report from another company by exporting the report as an .rpt file from the source company and importing it into the target comp...
Mon, 8 Jun, 2026 at 11:12 AM