Claim Management

Learn how to manage claim

Approve / Reject Claim Application
Users with the appropriate access rights can approve or reject employee claim applications through the Claim Transaction page. This is useful when processin...
Sun, 7 Jun, 2026 at 4:11 PM
Cancel E-Claim
Users can cancel an approved claim application through the Claim Transaction page. Once cancelled, the claim status will be updated to Rejected, and the cla...
Sun, 7 Jun, 2026 at 4:12 PM
Claim Approval Status
The Claim Transaction page allows users to review the status of claim applications, including approval outcomes and action remarks entered by approvers. Thi...
Sun, 7 Jun, 2026 at 4:12 PM
Claim Entitlement
A Claim Entitlement Group allows employers to assign claim types and claim limits to employees based on company policy and eligibility criteria. This ensure...
Tue, 9 Jun, 2026 at 9:41 AM
Limit Claim
Before configuring claim entitlements, you must first enable Limited for the relevant claim type. This allows the system to enforce entitlement limits such ...
Sun, 7 Jun, 2026 at 4:14 PM
Claim Closing
Claim Closing is a year-end process used to carry forward eligible claim balances from the current year to the next year. It ensures that unused claim entit...
Sun, 7 Jun, 2026 at 4:15 PM
Default Claim Payroll Type
Users can set a default claim payroll type to define how employee e-claim submissions will be processed in payroll. This setting determines which payroll ru...
Sun, 7 Jun, 2026 at 4:16 PM