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Frequently Asked Questions (FAQ)

Frequently Asked Questions

I tried to delete an employee but got an error saying the record is "in use" — what do I do?
Possible Reason:  The employee record is already being used or referenced by existing records in the system, such as payroll, leave, claim or attendance. ...
Thu, 27 Aug, 2026 at 10:05 AM
I successfully created a new employee, but I cannot view the employee in the Employee Listing. However, the employee is visible in the Organization Chart. Why?
Possible Reason:  The employee is assigned to an employee group that is not authorised for your user account.  Answer:  To check...
Fri, 9 Oct, 2026 at 5:27 PM
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