Frequently Asked Questions (FAQ)
Frequently Asked Questions
This guide will explain the leave calculation method. 1) Overview of leave setting For individual employee, as their join date and length of service may d...
Wed, 26 Mar, 2025 at 4:45 PM
Approval by Department and Approval by Hierarchy are two approval routing methods available in the system. They determine how leave, claim, and attendance r...
Tue, 9 Jun, 2026 at 10:08 AM
Flat Approval and Sequential Approval determine how requests are routed when multiple approvers are involved. The key difference is whether approvals can be...
Tue, 9 Jun, 2026 at 10:08 AM
If your company uses Approval by Organisation Chart (Hierarchy), you can change an employee's approver by updating the organisation chart and the employ...
Sun, 7 Jun, 2026 at 3:15 PM
You can restrict users from viewing all employees by assigning them access only to specific Employee Groups. Once configured, the user will only be able to ...
Sun, 7 Jun, 2026 at 3:16 PM
Approval by Department routes leave, claim, or attendance requests to designated approvers based on the employee's assigned department. This allows diff...
Sun, 7 Jun, 2026 at 3:16 PM
The Commit button in the Payroll Closing (Year-End Process) is used to finalise and release employees' EA Forms after the year-end payroll information h...
Sun, 7 Jun, 2026 at 3:17 PM
The Overtime Request setting determines when employees are allowed or required to submit overtime (OT) requests. Companies can configure OT requests to be s...
Sun, 7 Jun, 2026 at 3:18 PM
Approval by Organisation Chart routes leave, claim, and attendance requests based on the company's reporting hierarchy. Approvers are determined accordi...
Sun, 7 Jun, 2026 at 3:18 PM
A Half-Day Rest Day allows part of a designated rest day to be treated as a working day while the remaining portion remains a rest day. This is commonly use...
Sun, 7 Jun, 2026 at 3:33 PM