Frequently Asked Questions (FAQ)

Frequently Asked Questions

Leave Calculation Method
This guide will explain the leave calculation method. 1) Overview of leave setting For individual employee, as their join date and length of service may d...
Wed, 26 Mar, 2025 at 4:45 PM
What are the Differences Between Approval by Department and Approval by Hierarchy?
Approval by Department and Approval by Hierarchy are two approval routing methods available in the system. They determine how leave, claim, and attendance r...
Tue, 9 Jun, 2026 at 10:08 AM
What are the Differences Between Flat Approval and Sequential Approval?
Flat Approval and Sequential Approval determine how requests are routed when multiple approvers are involved. The key difference is whether approvals can be...
Tue, 9 Jun, 2026 at 10:08 AM
How to Change Employee Approver via Organisation Chart?
If your company uses Approval by Organisation Chart (Hierarchy), you can change an employee's approver by updating the organisation chart and the employ...
Sun, 7 Jun, 2026 at 3:15 PM
How to Limit Certain Users Only Able to View Certain Groups of Employees?
You can restrict users from viewing all employees by assigning them access only to specific Employee Groups. Once configured, the user will only be able to ...
Sun, 7 Jun, 2026 at 3:16 PM
How to Set Approval by Department?
Approval by Department routes leave, claim, or attendance requests to designated approvers based on the employee's assigned department. This allows diff...
Sun, 7 Jun, 2026 at 3:16 PM
What is the Function of the Commit Button in the Year End Process?
The Commit button in the Payroll Closing (Year-End Process) is used to finalise and release employees' EA Forms after the year-end payroll information h...
Sun, 7 Jun, 2026 at 3:17 PM
Request Overtime Logic Flow
The Overtime Request setting determines when employees are allowed or required to submit overtime (OT) requests. Companies can configure OT requests to be s...
Sun, 7 Jun, 2026 at 3:18 PM
How to Set Approval by Organisation Chart?
Approval by Organisation Chart routes leave, claim, and attendance requests based on the company's reporting hierarchy. Approvers are determined accordi...
Sun, 7 Jun, 2026 at 3:18 PM
How to Set Half Day Rest Day?
A Half-Day Rest Day allows part of a designated rest day to be treated as a working day while the remaining portion remains a rest day. This is commonly use...
Sun, 7 Jun, 2026 at 3:33 PM