Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

How to Change the Payroll Type for Claim Without Changing the Default Settings?
Users can adjust the payroll type for a claim without affecting the system’s default settings by using the Ad-hoc Payroll Items function. Steps to Change ...
Mon, 8 Jun, 2026 at 2:35 PM
How to Enable e-Claim Module?
Users are required to enable the e-Claim module to allow employees to use e-Claim features in the system. Steps to Enable the e-Claim Module: Go to Pay...
Tue, 9 Jun, 2026 at 9:43 AM
How to Set Formula for a Claim Type?
Users may set up a formula directly in the Claim Type setup. Steps to Set Up Formula for a Claim Type: Go to Tools > Classification. Go to Claim ...
Mon, 8 Jun, 2026 at 2:37 PM
What is the Difference Between Claim Approval History and Claim Transaction?
Claim Approval History and Claim Transaction are identical. The differences includes: Claim Approval History Used to view claim applications that requ...
Mon, 8 Jun, 2026 at 2:37 PM
How to Manually Edit Claim Carry Forward?
Users can manually adjust an employee’s Claim BF (Bring Forward) amount in Claim Balance. Steps to Edit Claim Carry Forward Amount Manually: Go to Huma...
Mon, 8 Jun, 2026 at 2:37 PM