Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
The eAttendance module must be enabled for employees who need access to attendance-related features. If this option is not enabled, the employee will not be...
Mon, 8 Jun, 2026 at 2:39 PM
Users can configure Wi-Fi restrictions in Rule Maintenance to ensure employees can only clock in or out when connected to an approved Wi-Fi network. Steps...
Mon, 8 Jun, 2026 at 2:40 PM
Users can update an employee's assigned shift for a past date through Attendance Transaction. Steps to Shift after the Present Date: Go to Human Re...
Mon, 8 Jun, 2026 at 2:41 PM
Before importing attendance, ensure the employee's Wage Type is set to Daily and the Basic Rate is maintained correctly in Employee Maintenance. The e...
Mon, 8 Jun, 2026 at 2:42 PM
The most efficient way to configure the Attendance module is by using the Attendance Setup Wizard, which guides users through all the required settings step...
Mon, 8 Jun, 2026 at 2:44 PM
This error occurs because the Attendance Rule Maintenance is set to automatically calculate overtime (Auto OT Calculation), which disables manual OT request...
Mon, 8 Jun, 2026 at 2:57 PM
The attendance clocking cannot be amended because the Time Attendance (TA) data for that period/month has already been imported. Once TA data is imported, t...
Mon, 8 Jun, 2026 at 2:58 PM
Question 1: What should I do if the i-Face device shows duplicate employees or photos? Answer: In HRMS, go to Integration > TA Device. Click the tras...
Mon, 8 Jun, 2026 at 4:01 PM