Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
This guide will assist you in enabling the e-Attendance module for the employees to access. Without enabling the e-Attendance module, employee(s) will not ...
Wed, 2 Apr, 2025 at 12:18 PM
This guide will assist you in acquiring the WiFi SSID & BSSID using PC / Laptop. Go to command prompt by searching CMD / Command Prompt and key in th...
Wed, 2 Apr, 2025 at 12:36 PM
This guide will assist you in changing an employee's shift when it's past the present date. To change the shift after the present date, click on ...
Wed, 2 Apr, 2025 at 2:53 PM
This guide will assist you in calculating an employee's daily rate salary using excel import. Note: Ensure that the Wage Type is set to ‘Daily’ and the...
Thu, 3 Apr, 2025 at 5:25 PM
This guide will assist you with the most efficient way to configure the attendance module in the system. 1) Go to Tools > Attendance Setup under t...
Tue, 1 Jul, 2025 at 3:19 PM
This guide will help you configure the settings to resolve the error encountered when applying for an Overtime Request. Answer: This error occurs b...
Sun, 3 Aug, 2025 at 3:22 PM
Q1: What should I do if the i-Face device shows duplicate employees or photos? In HRMS: Go to Integration > TA Device > Delete Serial Number. O...
Tue, 9 Sep, 2025 at 11:31 AM
This guide will help you understand why the attendance clock cannot be amended and how to fix the issue. The attendance clocking cannot be amended beca...
Mon, 17 Nov, 2025 at 10:59 AM