Support

General Topics 50

• AutoCount Cloud Accounting Frequent asked features status
• What is the differences between Periodic Inventory System & Perpetual Inventory System
• Login error – Authentication callback error. Error: exp is in the past:161213478
• How can I change the display language of Cloud Accounting?
• How can I send document through Email or WhatsApp?

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Transactions 50

• Unable to find/key in Product Code in Invoice / Purchase Invoice
• How can I key in / select Expenses Account In Purchase Invoice
• Everything about transaction's Discount
• How to perform Contra / Offset customer and supplier outstanding
• How to key in deposit received from Customer before item is delivered/Invoice is issued

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Tax 5

• Tax Rounding Algorithm (Adaptive Rounding Algorithm)
• Unable to delete SST Processor. It has been committed
• How to set default Tax Code for transaction
• Where to Change SST Taxable Period
• GST : How to handle Imported Goods Tax/Forwarder Tax (Singapore)

e-Invoice 13

• Error ‘Detail's classification code is required for e-Invoice document.’ when save/approve invoice
• How to change the e-Invoice Start Date in AutoCount?
• How to bulk refresh e-Invoice status
• E-Invoice submission error: Minimum length is 8 characters - BUYER
• Submit document error: 403 - Forbidden

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Design Report 39

• How to resize Company Logo in Invoice Report
• How to insert Bank Details using Label in Design Report
• How to insert further description in Journal Entry Report
• How to insert signature into Invoice
• How to insert Product Code in Invoice Report

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Subscription 4

• General Questions
• Features Questions
• Security Questions
• Billing Questions