General Topics
Last updated : 24/05/2024 No. Description Status 1. Change Code Coming soon 2. Copy document to new document Released 3. UDF Coming soon 4. ...
Tue, 3 Dec, 2024 at 5:01 PM
AutoCount Cloud Accounting currently support 2 types of inventory system: - Periodic Inventory System - Perpetual Inventory System Please refer ...
Wed, 25 Aug, 2021 at 4:08 PM
Question: When I try to login AutoCount Cloud Accounting, error prompted “Authentication callback error. Error: exp is in the past:161213478”. Why? ...
Tue, 29 Jun, 2021 at 3:16 PM
To change language, login into your Cloud Accounting and click on the drop down at the top right > User Profile. After that, you will...
Fri, 17 Sep, 2021 at 12:27 PM
Cloud Accounting has a function allowing you to send documents through Email or WhatsApp. With this function, you can directly send documents such as Invoic...
Wed, 24 Nov, 2021 at 10:57 AM
Question: When I received the invitation email to access account book and click on Open Account Book, error prompted “Failed to add company. Error detail: ...
Thu, 31 Mar, 2022 at 12:44 PM
Question: When I try to delete a User ID, there is an error prompted ‘Unable to delete the record because it has been referenced by IV.’? Possible...
Thu, 31 Mar, 2022 at 2:26 PM
Question: When I inquiry Stock Card report, there was a notification “The cost calculation is not fully completed. Please run the report at later time if y...
Mon, 4 Apr, 2022 at 12:20 PM
Question: I can create Invoice but unable to print the Invoice. Why? Answer: You have subscribed to Accountant Plan. Accountant Plan allow to c...
Tue, 30 Aug, 2022 at 11:19 PM
Question: How to invite new user to access my account book? Answer: 1) Go to Account Book setting > User. 2) Click on +New button...
Thu, 26 Jan, 2023 at 2:58 PM