Delete User Error - Unable to delete the record because it has been referenced by IV : Support

Delete User Error - Unable to delete the record because it has been referenced by IV Print

Modified on: Thu, 31 Mar, 2022 at 2:26 PM

Question:

When I try to delete a User ID, there is an error prompted ‘Unable to delete the record because it has been referenced by IV.’?

It is due to the User ID has been used to create transactions in Invoice thus unable to delete.

You may inactive the User ID.

1) Go to Account Book Icon > User, click on Edit on the USER ID that you wish to inactive.

2) Go to ‘Account’ tab, click on ‘Remove Link’ for the email and Save.

The user is Inactive now.

By: Rotcana 220315, Lay Swan 220329, P220330

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