General Topics

General TIN is not allowed in tax entity
Question: Why can’t I save Tax Entity when I enter TIN No: EI00000000040 for government? Answer: For governments, there is no need to maintain...
Fri, 1 Nov, 2024 at 10:28 AM
Cannot access to Cloud Accounting
Question: When I try to access Cloud Accounting, come out error “This site can’t be reached... DNS_PROBE_FINIESED_NXDOMAIN", how to solve it? ...
Mon, 2 Dec, 2024 at 3:41 PM
How to check how many users are entitled to access your company book
Question: How to check how many users are entitled to access your company book? Answer: 1) Go to Account Book Setting > User. 2) In the...
Wed, 30 Apr, 2025 at 10:46 PM
Where can I check the File Attachment quota usage?
Question: Where can I check the File Attachment quota usage? Answer: To check your file attachment quota usage: Go to Tools > File Attachment. A...
Sun, 1 Jun, 2025 at 1:02 PM
How to Select Numbering Format When Creating a Transaction
Question:  I have created a new document numbering format for Payment Voucher. How do I select the document numbering format when I create a new Payment Vo...
Mon, 30 Jun, 2025 at 11:25 PM
How to Manage Period Lock After Closing Accounts
Question:  I have completed the account closing for the year. Can I prevent users from creating or editing transactions for that year? Answer: Yes, yo...
Tue, 1 Jul, 2025 at 12:26 AM