Question:

I have created many sub-level accounts in my Chart of Accounts, but when I view my financial report, not all of them appear. Why is that?


* In this example, we refer to the Profit & Loss Statement Report. 



Chart of Account:





Profit & Loss Statement Report:





Possible Reason:

Sub-level accounts may not appear if:

  • There are no transactions or balances under those accounts for the selected period.
  • The report is configured to display only up to a certain account level.



Solution:

1) In the Profit & Loss Statement report, tick the option “Show Zero Balance”.





2) Adjust the “Show Up To Level” setting to a higher level (e.g., change from Level 2 to Level 3 or 4).

(Maximum level supported is 5.) 





3) Ensure your report filters (such as date range and report format) are set correctly, then click Inquiry.





4) The sub-accounts should now appear in your financial report.





By: Rotcana 251030, Lay Swan 251120