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Question: Why can’t I save new payment voucher? There is a message prompted “Duplicate document number: “PV-000017” (if document number is auto generated, ...

Question: When I try to create document dated 01/01/2022, system prompted message “Valid document date is between 01/01/2021 and 31/12/2021". Why? ...

Question: Why can’t I save Invoice? There is a message prompted “Please enter an account number”. Possible Reason: Acc No. is not selected /em...

Question: Why can’t I save Knock Off Entry? There is a message prompted “Total Applied Amount is not zero”.  Possible Reason: The knock off is...

Question: How to print batch Invoice? Answer: 1) Go to Invoice > Print Listing.   2) Choose report type: Batch Print Invoice. Select your...

Question: Profit & Loss Statement and Balance Sheet Statement do not have Export all data function on grid. Is there any way to export the reports to E...

Question: Currently the Creditor Statement’s description shows PURCHASE INVOICE, how to change the description? Answer: 1) Go to Purchase Invoic...

Question: Invoice summary dashboard shows 6 records but at the listing total shows 10 records? Unpaid: 2 Entries Full Payment: 4 Entries Answ...

Question: If I have bounced cheque, how do I record it?  Answer: There are 2 scenarios:  Scenario 1: Return cheque from Customer OR to Supplier. ...

Question: When view profit and loss by document, why does service product and non-inventory product show zero local total cost? Possible Reason...