FAQ for Payroll Users

How can I enable my employees to apply for leave on their own?
Employees can submit leave applications through their own ESS (Employee Self-Service) accounts once User Access is set up and E-Leave access is enabled in U...
Mon, 23 Feb, 2026 at 10:35 AM
How to run the payroll process?
You can run regular or adhoc payroll at Payroll > Payroll Process.  For regular payroll,  Create Payroll Profile (i.e. payroll schedule) at Payr...
Mon, 23 Feb, 2026 at 10:53 AM
How to generate a government tax form?
Government tax forms can be generated automatically using employee and payroll data stored in AutoCount HRMS at IRAS Submission.  Steps to Gene...
Mon, 23 Feb, 2026 at 11:04 AM
How to view payroll history?
You can view the payroll history for a specific month at Payroll Process > Month History immediately after a payroll run.  Steps to View Pay...
Mon, 23 Feb, 2026 at 11:16 AM
How to submit CPF contributions?
You can submit employees’ CPF contributions directly to the CPF Board through the Electronic Files feature in the Payroll module after completing a payroll ...
Mon, 23 Feb, 2026 at 11:30 AM
How to send payslip?
You can send payslips to employees after completing a payroll run from the Payroll Process details page. Steps to Send Payslips to Employees: ...
Mon, 23 Feb, 2026 at 11:55 AM
How to lock the payroll process?
After finalising a payroll run and confirming that all payroll items are accurate, you can lock an employee’s payroll to prevent further changes at the Payr...
Mon, 23 Feb, 2026 at 12:06 PM
How to add more employees in the payroll process?
After a payroll run has been created, you can still include additional employees in the payroll through the Payroll Process details page. Steps...
Mon, 23 Feb, 2026 at 12:15 PM
How to reset the payroll process?
You can reset additional payroll items that were added after a payroll run when using the Payroll Profile method by clicking on Reset located at the three-d...
Mon, 23 Feb, 2026 at 12:24 PM
What is the difference between Recalculate and Reset?
Recalculate and Reset are functions available during the payroll process, but they serve different purposes and are applicable in different scenarios. ...
Mon, 23 Feb, 2026 at 4:38 PM