FAQ for Payroll Users
Employees can submit leave applications through their own ESS (Employee Self-Service) accounts once User Access is set up and E-Leave access is enabled in U...
Mon, 23 Feb, 2026 at 10:35 AM
You can run regular or adhoc payroll at Payroll > Payroll Process. For regular payroll, Create Payroll Profile (i.e. payroll schedule) at Payr...
Mon, 23 Feb, 2026 at 10:53 AM
Government tax forms can be generated automatically using employee and payroll data stored in AutoCount HRMS at IRAS Submission. Steps to Gene...
Mon, 23 Feb, 2026 at 11:04 AM
You can view the payroll history for a specific month at Payroll Process > Month History immediately after a payroll run. Steps to View Pay...
Mon, 23 Feb, 2026 at 11:16 AM
You can submit employees’ CPF contributions directly to the CPF Board through the Electronic Files feature in the Payroll module after completing a payroll ...
Mon, 23 Feb, 2026 at 11:30 AM
You can send payslips to employees after completing a payroll run from the Payroll Process details page. Steps to Send Payslips to Employees: ...
Mon, 23 Feb, 2026 at 11:55 AM
After finalising a payroll run and confirming that all payroll items are accurate, you can lock an employee’s payroll to prevent further changes at the Payr...
Mon, 23 Feb, 2026 at 12:06 PM
After a payroll run has been created, you can still include additional employees in the payroll through the Payroll Process details page. Steps...
Mon, 23 Feb, 2026 at 12:15 PM
You can reset additional payroll items that were added after a payroll run when using the Payroll Profile method by clicking on Reset located at the three-d...
Mon, 23 Feb, 2026 at 12:24 PM
Recalculate and Reset are functions available during the payroll process, but they serve different purposes and are applicable in different scenarios. ...
Mon, 23 Feb, 2026 at 4:38 PM