FAQ for Payroll Users
Employees can submit leave applications through their own ESS (Employee Self-Service) accounts once User Access is set up and E-Leave access is enabled in U...
Fri, 27 Feb, 2026 at 4:01 PM
You can run regular or adhoc payroll at Payroll > Payroll Process. For regular payroll, Create Payroll Profile (i.e. payroll schedule) at Payr...
Fri, 27 Feb, 2026 at 4:14 PM
Government tax forms can be generated automatically using employee and payroll data stored in AutoCount HRMS at IRAS Submission. Steps to Gene...
Fri, 27 Feb, 2026 at 4:17 PM
You can view the payroll history for a specific month at Payroll Process > Month History immediately after a payroll run. Steps to View Pay...
Fri, 27 Feb, 2026 at 4:25 PM
You can submit employees’ CPF contributions directly to the CPF Board through the Electronic Files feature in the Payroll module after completing a payroll ...
Mon, 2 Mar, 2026 at 9:49 AM
You can send payslips to employees after completing a payroll run from the Payroll Process details page or via Docs >Reports. Method 1: Send Pays...
Tue, 24 Mar, 2026 at 9:53 AM
After finalising a payroll run and confirming that all payroll items are accurate, you can lock an employee’s payroll to prevent further changes at the Payr...
Fri, 27 Feb, 2026 at 4:32 PM
After a payroll run has been created, you can still include additional employees in the payroll through the Payroll Process details page. Steps...
Fri, 27 Feb, 2026 at 4:34 PM
You can reset additional payroll items that were added after a payroll run when using the Payroll Profile method by clicking on Reset located at the three-d...
Fri, 27 Feb, 2026 at 4:54 PM
Recalculate and Reset are functions available during the payroll process, but they serve different purposes and are applicable in different scenarios. ...
Fri, 27 Feb, 2026 at 4:58 PM