FAQ for Payroll Users

How can I change an employees' email address?
If an employee’s email address changes, or if the company assigns a new email address, you can update the email address in Employee details > User Access...
Fri, 20 Feb, 2026 at 12:55 PM
Can I delete the account of resigned employees?
Yes, you may delete a resigned employee’s account. However, doing so will permanently remove the employee’s records from the system, which may affect report...
Fri, 20 Feb, 2026 at 3:26 PM
How to add my company's logo?
You can upload your company’s logo to AutoCount HRMS at Company > Company Info > Basic Details. The company logo added can be used for report template...
Fri, 20 Feb, 2026 at 3:55 PM
How to assign manager roles and provide access to approval functions?
A Manager Role refers to an employee’s job title or organisational position. However, it does not automatically grant approval rights in the system. An ...
Fri, 20 Feb, 2026 at 4:37 PM
How do I enter employees' confirmation/recognition date?
You may manage employees’ confirmation and/or resignation date details at Employee Details > Personal Info > Job Info.   Steps to Update an Emp...
Fri, 20 Feb, 2026 at 4:56 PM
How to manage employees' bank accounts?
You may manage employees’ bank account details at Employee > Pay Details > Bank Info. Steps to Manage an Employees’ Bank Account: Go to...
Fri, 20 Feb, 2026 at 5:14 PM
How do I maintain employee increment?
You can record and manage an employee’s salary increment in Employee Details > Pay Details. Once an increment is added, the system will automatically cal...
Fri, 20 Feb, 2026 at 5:35 PM
How to change employee entitlement?
You can control the leave types an employee is allowed to apply for by assigning employees to the appropriate Entitlement Group. This can be done directly f...
Fri, 20 Feb, 2026 at 6:01 PM
How to control employee(s)' access right?
You can control what functions each user can access in HRMS—such as assigning leave approver or payroll management permissions—through User Maintenance in t...
Mon, 23 Feb, 2026 at 9:25 AM
How to add fixed payroll items?
Fixed payroll items are managed at Employee Details > Payroll > Payroll Items.  Steps to Add a Fixed Payroll Item: Go to Core > E...
Mon, 23 Feb, 2026 at 9:51 AM