Admin / HR Guide

Payroll Item Setup
A default payroll item named "Claim" is created automatically when the e-Claim module is available. Its default attributes are as follows:   ...
Tue, 23 Jun, 2026 at 8:49 AM
Claim Type Configuration
Claim Type defines the categories of claim that employees can apply for according to entitlements and company policies. Four default claim types are created...
Tue, 23 Jun, 2026 at 12:01 PM
Claim Entitlement Settings
Claim entitlements determine the spending limits for each employee or employee group. There are two types of claim groups:   Unlimited Claim Group: No c...
Tue, 23 Jun, 2026 at 2:11 PM
Approval Workflow Configuration
The Approval Workflow Configuration feature allows employers to assign specific approvers–typically managers or supervisors to review employees' claim a...
Tue, 23 Jun, 2026 at 12:02 PM
Manage Claim Transactions
The Manage Claim Transactions screen provides a centralised view of all claim applications and their current statuses (Approved, Rejected or Pending). ...
Tue, 23 Jun, 2026 at 12:02 PM
Claim Balance
The Claim Balance screen displays up-to-date claim balances for all employees. HR may adjust the Brought Forward (BF) claim balance as needed here. Ste...
Tue, 23 Jun, 2026 at 12:02 PM
Process Approved Claims in Payroll
Approved claims are automatically queued under Pre-Planned Items for payroll processing. The payroll profile type defaults to Month End based on payroll ite...
Tue, 23 Jun, 2026 at 12:03 PM
Excel Import
Users can import Claim Types and Carry Forward Claims into the system via Excel Import. Two Templates available for import are: Claim Type – Bulk Impo...
Tue, 23 Jun, 2026 at 12:03 PM
Claim Reports
Users can generate and view various claim-related reports in the system to monitor claim balances, review claim submissions, and analyse claim trends across...
Tue, 23 Jun, 2026 at 12:03 PM
Claim Closing
Claim Closing is used to finalise employees’ claim balances at the end of the year. This process calculates remaining claim entitled, and manages Brought Fo...
Mon, 22 Jun, 2026 at 3:17 PM